Privacy Policy

1. Introduction

Welcome to Capriole Sports Tech Private Limited. We are committed to protecting your privacy and providing a secure environment for using our Capriole and Capriole Admin mobile applications (together, the "App"). This Privacy Policy explains how we collect, use, and disclose your personal information when you use our App and our website at capriolesportstech.com (the "Website").

2. Information We Collect

2.1 Information You Provide:

We may collect personal information that you provide when using the App, including but not limited to:

• Your name
• Contact information (email address, phone number)
• Date of birth
• Account information
• Profile photo
• Profile details, such as your bio, achievements, enrollments, affiliations and performance records
• Details of your sports facilities, venues or academies (including location and photos)
• Booking, enrollment and tournament activity
• Payment information

2.2 Automatically Collected Information:

We may also collect certain information automatically when you use the App, including:

• Device information (e.g., device type, operating system)
• Usage information (e.g., app interactions, pages visited)
• Location information (with your consent)

2.3 Cookies and Website Analytics:

On our Website (as distinct from the App), we use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our site so we can improve it. Google Analytics uses cookies and similar technologies to collect information such as the pages you visit, time spent on the site, approximate location, and device and browser type. This information is aggregated and is not used to identify you personally. We have enabled IP anonymisation.

Analytics cookies are loaded only after you accept them via the cookie banner shown on your first visit. If you decline, no analytics cookies are set and Google Analytics is not loaded. You can change your choice at any time by clearing your browser's site data for our Website, after which the banner will appear again.

For more information on how Google processes this data, please see Google's Privacy Policy at policies.google.com/privacy and "How Google uses information from sites or apps that use our services" at policies.google.com/technologies/partner-sites.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing Services:

To provide our services — including venue booking, academy and school enrollment, tournament registration and team management — process transactions, and facilitate communication between users, academies and venue providers.

3.2 Customer Support:

To respond to your inquiries and provide customer support.

3.3 Improving Our Services:

To analyze usage patterns, perform research, and enhance our App's functionality.

4. Sharing Your Information

We may share your personal information in the following circumstances:

4.1 With End Users (Sports Enthusiasts):

We may share details of your sports venue / academy with end users to facilitate reservation of your venue or avail coaching from your academy.

4.2 With Service Providers:

We may share your information with third-party service providers who assist us in operating the App and providing services.

4.3 Legal Compliance:

We may share information as required by law, court order, or government regulations.

5. Data Security

We take data security seriously and implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Choices

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its use. You can update your information within the App or contact us to exercise these rights.

7. Children's Privacy

Our App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. Minors under the age of 18 may use the App only under the supervision, and with the consent, of a parent or legal guardian, who is responsible for the information provided on their behalf. If you believe we have collected information from a child in a manner inconsistent with this policy, please contact us, and we will promptly remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the App or by other means.

9. Contact Us

10. Consent

By using our Capriole and Capriole Admin mobile applications, you consent to the terms of this Privacy Policy.